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Always Moving Forward knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This policy describes the types of personal information that we may collect about you, the purposes for which we use the information, the circumstances in which we may share the information and the steps that we take to safeguard the information to protect your privacy. By using the Always Moving Forwards site, you are accepting and consenting to the practices described in this document.

1) Controllers of Personal Information

Any personal information provided to or gathered by Always Moving Forward, a brand of Vital Signz London Ltd, Regus, Wellington Way, Brooklands Business Park, Weybridge, KT13 0TT

2) What Personal Information about members does Always Moving Forward gather?

The information we gather from our members helps us to continually improve your experience on the site. This personal information may include your name and contact information; date of birth; preferred communication methods; bank details and credit card details (held and protected by Stripe). We also create information that becomes part of the personal information we hold about you, such as your usage of the site so we can improve the flow of the pages and your access to the information that you need.

We also collect the following information:

In order to ensure that we are maintaining levels of quality and safety to the class participants of our members, we require you to upload your relevant qualifications in order to use the site. These are only stored online, and protected by online security,

Contacting us via Website or otherwise
When you use the website (“Our Site”) or contact us by post, telephone, fax, email or SMS, we collect, store and use certain personal information that you disclose to us. This includes details such as your name, address, telephone, fax, email and mobile phone number as well as traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access. If you contact us, we may keep a record of that correspondence.

We also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

3) What do we do with personal information collected from you?

We use personal information to provide the services you request from Always Moving Forward such as to facilitate access to videos, billing and subscription matters etc. We may also use the information to: advertise our other products and services to you, to process payments and maintain accounts and records, to prevent crime and aid in the prosecution of offenders, and to administer and maintain membership records. In addition, we use this information to improve our platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.

We also use your details to send you newsletters and promotions from within our organisation with information that you must be kept abreast of, and to conduct online surveys. We will also use the information in the course of collecting your membership fees and any other payments that may be due to us from you. If you apply for self-employment at Always Moving Forward, we use the personal information you supply to process your job application.

Other than as set out in this Privacy Policy we will NEVER share your personal information with third parties for marketing or any other purposes without your consent unless we are required to do so by law.

4) Does Always Moving Forward share the Information it receives?

Information about our members is an important part of our business and we do not sell it to others.

Protection of Always Moving Forward and others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our membership or other agreements; or protect the rights, property or safety of Always Moving Forward, our users or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, sharing or otherwise disclosing personally identifiable information from members for commercial purposes in a way that is contrary to the commitments made in this Privacy Policy.

5) How Secure is Information about me?

We maintain physical, electronic and procedural safeguards in connection with the collection, storage, and disclosure of personally identifiable information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

6) What Choices do I have?

You can choose not to allow us to send you newsletters etc although this will mean that you are not supplied with the private instructor based information in the same way as other members. However, please note, if you do not want to receive legal notices from us, such as this Privacy Policy, those notices will still govern your use of Always Moving Forward and it is your responsibility to review them for changes.

7) Notices and Revisions

If you have any concern about privacy at Always Moving Forward, please email us a thorough description and we will try to resolve the issue for you.

Our business changes constantly and our Privacy Policy and the website terms and conditions will change also. We may e-mail periodic reminders of our notices and conditions unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. However, we stand behind the promises we make and will never materially change our policies and practices to make them less protective of member information collected in the past without the consent of affected members.

8) Contact

Questions, comments, and requests regarding this Privacy Policy are welcomed and should be addressed to Vital Signz London, Regus, Wellington Way, Brooklands Business Park, Weybridge, KT13 0TT

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